Zeke Exchanges
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Freequently asked questions(FAQ's).
What is a Fiat-Crypto exchange?
A Fiat-Crypto exchange is a platform that facilitates the trading of fiat currency (like INR) for cryptocurrencies (like Bitcoin, Ethereum, etc.), and vice versa. It allows users to buy, sell, and trade cryptocurrencies using their local currency.
How do I get started with your exchange?
To get started, simply sign up for an account on our platform, complete the verification process, and deposit funds into your account using one of the available payment methods. Once your account is funded, you can start trading cryptocurrencies.
What cryptocurrencies can I trade on your platform?
We offer a wide range of cryptocurrencies for trading, including popular ones like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many others. You can view the full list of supported cryptocurrencies on our website.
Is your platform regulated in India?
Yes, we operate in compliance with all applicable laws and regulations in India. We prioritize the security and safety of our users' funds and personal information, and we adhere to strict KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
How long does it take for deposits and withdrawals to be processed?
Deposit and withdrawal processing times may vary depending on the payment method used and other factors. Typically, deposits are credited to your account almost instantly, while withdrawals may take a few hours to process.
What are the fees for trading on your platform?
We charge competitive trading fees, which vary depending on the size and type of the trade. You can find detailed information about our fee structure on our website or platform. Additionally, we may offer promotional discounts and incentives for active traders.
Is there a minimum investment requirement?
No, there is no minimum investment requirement on our platform. You can start trading with any amount you're comfortable with, whether it's a small or large investment.
How can I contact customer support if I have any issues or questions?
We offer multiple channels for customer support, including email support, live chat, and a dedicated help center on our website. Our support team is available to assist you with any inquiries or concerns you may have.
Is my personal information and funds safe on your platform?
Yes, we take the security and privacy of our users very seriously. We utilize advanced security measures, such as encryption technology and multi-factor authentication, to safeguard your personal information and funds from unauthorized access or theft.
Can I use your platform for both short-term and long-term trading?
Yes, our platform is suitable for both short-term trading (day trading, swing trading) and long-term investing. Whether you're looking to capitalize on short-term price movements or hold cryptocurrencies for the long term, our platform offers the tools and features you need to achieve your trading goals.